Terms of Service

Workspaces, content and integrations

Workspace administrators manage membership, permissions and connected accounts. Keep passwords, access keys and integration credentials secure. You authorize RShift to process workspace projects, brand knowledge, custom skills, prompts, media, reviews, approvals, automation and notifications to provide, secure and maintain your requested workflows. You retain your content rights and grant the limited worldwide, non-exclusive processing license needed for those purposes.

Connect only accounts you are authorized to use. Integration providers have their own terms and permissions; their availability and approval are not guaranteed. Review AI results for accuracy, brand requirements, advertising rules, disclosures and legal compliance before use. Outputs may be non-unique or unprotectable. Do not disable required watermarks, provenance or audit controls. High-risk uses require independent licenses and safeguards.

Fees, confidentiality and liability

The selected plan or order form specifies prices, trials, usage limits, taxes and overages. Stripe processes payment credentials. Accrued fees are generally non-refundable except as agreed in writing or required by law. We may restrict overdue accounts after reasonable notice.

Each party protects the other’s non-public business information with reasonable care and uses it only for the agreed Service. This excludes information publicly available without breach, already lawfully known, lawfully received from another source or independently developed. Legally compelled disclosure is permitted, with advance notice where lawful.

RShift’s aggregate liability cap is the greater of the amount paid in the preceding 12 months and US$1,000, replacing the common six-month/US$50 cap. Mandatory liability and remedies remain available. Signed order forms and data processing agreements control conflicts within their scope. Material changes to core paid rights require applicable notice or consent.

Disputes

Covered disputes are resolved by one arbitrator under AAA Commercial Arbitration Rules in Wilmington, Delaware, in English. Arbitration is individual, with no class or representative proceedings; if that waiver is unenforceable, the arbitration agreement is void except for its small-claims and intellectual-property injunction exceptions. Either party may bring those excepted proceedings in a competent court.

You may opt out within 30 days of first accepting the arbitration agreement by emailing legal@gridheap.com with the subject “Arbitration Opt-Out”, your full name and account email. A timely opt-out leaves disputes to the state and federal courts in Wilmington, subject to mandatory law. Delaware law applies; the UN Convention on Contracts for the International Sale of Goods does not apply. Effective earlier opt-outs remain effective.

Messaging and enterprise workflows must comply with applicable consent, sender registration, carrier and platform rules. You are responsible for authority to use customer-provided accounts, credentials and messaging content. Signed enterprise, carrier and channel agreements control the commitments within their scope.

Use TidyMessages for lawful business messaging and approved customer workflows. You are responsible for consent, registration, templates, message content and compliance with carrier and platform policies. Provider, carrier and platform charges may be separate. Preview access does not promise general availability or a service-level agreement. Signed pilot and production agreements control product-specific commitments.

Audio and verification

You must own or have permission to process the audio you submit. You grant the limited rights needed to mark audio, calculate fingerprints and retain issuance and verification records. Detection may fail after severe editing, for short excerpts or because of format, threshold or other errors. A watermark signal does not prove speaker identity, ownership, authorization, consent or trademark rights and must not be the sole evidence for a high-stakes decision.

Handles and disputes

Handles contain 3–30 lowercase letters, numbers or single hyphens. Each account may have one active profile. We may reserve, restrict, suspend, rename or reassign a handle for legal, security or verification-integrity reasons.

Send a handle complaint to legal@gridheap.com with the handle, your claim, supporting evidence and a safe reply address. We consider issuance records, use, legal rights and risk; no automatic priority or response deadline is promised. We may restrict a profile, disable public verification, rename or remove it. A complaint does not automatically transfer a handle. New evidence can support reconsideration. Renaming does not alter marks embedded in previously issued audio; unresolved verification must not be used to guess identity.

Planner.li grants an individual, non-transferable license for your own controlled devices. Distribution-store terms govern purchases made through that store. Beta features can change; keep your own backups.

Paid plans are recurring subscriptions in USD at the price shown at checkout, plus applicable tax. They renew until canceled. Cancellation takes effect at the end of the paid billing period, with access continuing through that period. Price changes require advance notice. Applicable store refund rules and mandatory consumer rights control refunds.

You retain your notes, plans, contacts, financial imports and other content; the processing license is limited to hosting, synchronization, backup and display for your requested features. We do not use this content to train general-purpose AI models. Authorize calendar, contact and financial connections only within your rights.

The JAMS arbitration provisions in Section 11 apply, including the opt-out and mandatory consumer exceptions. If 100 or more substantially similar demands are submitted within 30 days, they are administered in batches of up to 100 under the applicable batching procedure, subject to mandatory law.

Membership and authorized actions

Enola is invite-only for adults aged 18 or older, with one account per real person, a non-transferable invitation and an authorized mobile number. Automated accounts are prohibited. Early access is free; a future charge requires your agreement.

Enola prepares research and tasks. It does not enter payment details, place orders or pay autonomously. You complete checkout, sign-in and human verification using your own wallet or secure browser handoff. An outgoing email is sent only after you confirm the exact draft. Merchants remain responsible for their transactions. You retain content rights; our limited processing license ends on deletion except for required records. We do not train models on your content. AI output remains subject to third-party rights and review. Do not use Enola for unlawful activity, spam, harassment, deception or unauthorized actions, or as emergency, medical or other professional advice.

Messaging consent and controls

SMS opt-in is separate from account registration, accepting Terms or making a purchase. The web checkbox starts unchecked. Selecting “Text me” records consent but sends nothing; you must text START or initiate a message to the invited program number. Enola never starts a conversation and only messages the member, rather than other people on the member’s behalf. Messages are requested replies, one-time reminders, task updates and account notices, with no marketing. Frequency varies; carrier message/data charges can apply and delivery is not guaranteed.

• Help: text HELP or INFO.
• Stop: text STOP, STOPALL, UNSUBSCRIBE, CANCEL, END or QUIT. Opt-out applies across the program’s SMS, RCS and WhatsApp channels and cancels pending reminders. One confirmation and the carrier’s own required notice may follow. Opt-out does not delete your account or data.
• Rejoin: text START, UNSTOP or YES.
• Local stop keywords: ARRET, STOPP, ABMELDEN, BAJA, CANCELAR, PARAR, ANNULLA, AFMELDEN, SAIR, WYPISZ, ODHLASIT, AFMELD, AVSLUTT, STOPPA, AVSLUTA, LOPETA and DEZABONARE.
• Local help keywords: AIDE, AYUDA, HILFE, AIUTO, AJUDA, POMOC, HJAELP, HJELP, HJALP, APUA and AJUTOR. Matching is case- and accent-insensitive; replies are in English.

Messaging is offered in the United States, Canada, Mexico, United Kingdom, Ireland, Austria, Belgium, Czech Republic, Denmark, Finland including Åland, France, Germany, Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden and Singapore, subject to channel availability. Mobile opt-in data and consent are not sold or shared for marketing or promotion; delivery providers receive only what is needed to deliver requested messages. Material changes to Enola terms receive 14 days’ notice by text or email.

Liability and disputes

The Enola liability cap is the greater of amounts paid in the preceding 12 months and US$100. Mandatory exceptions remain available.

For US users, unresolved disputes proceed to individual binding arbitration under AAA Consumer Arbitration Rules after 60 days of good-faith informal resolution through legal@gridheap.com. Hearings may be remote or in your county of residence. Individual small-claims actions and intellectual-property injunctions are excluded. Jury trials and class proceedings are waived for arbitrable claims. AAA Mass Arbitration Rules apply where 25 or more similar demands qualify. An unenforceable claim proceeds in court. You may opt out within 30 days of first acceptance by sending your name, phone number and clear opt-out statement to legal@gridheap.com. Earlier effective opt-outs remain effective.

For non-US users, disputes are handled in applicable courts with local mandatory consumer protections and available consumer ADR. These Terms do not impose arbitration, jury or class-action waivers on those users.

Connections and purchases

AgentMQ operates authorized agent workflows. You must have authority to connect accounts, provide credentials and instruct actions. A purchase approval covers the specified merchant, items, amount, currency and terms; it is not standing authority for later spending. You use your own payment account and secure checkout. We are not a bank, stored-value issuer or card issuer. Unless we are expressly identified as seller, the merchant controls fulfillment, warranties and purchase refunds. Reconcile an uncertain payment before retrying.

Legacy allowances and refunds

Legacy paid platform allowances expire 12 months after purchase. A successful paid operation consumes allowance; a failed request does not. Retired call packs are not offered for new purchases and are not funds held for merchant purchases.

A legacy purchase is refundable within 14 days if no successful paid operation has used it. After use, refunds are limited to required consumer remedies or billing corrections. Promotional allowances have no cash value. Approved refunds return through the original payment method after account and transaction verification, revoke the refunded allowance and remain subject to bank settlement times. There is no double recovery through a refund and chargeback.

The JAMS arbitration provisions in Section 11 apply to AgentMQ, including the 30-day opt-out and mandatory consumer exceptions.

Connections and purchases

Agentic.Pay provides authorized purchase execution. You must have authority to connect accounts, provide credentials and instruct actions. A purchase approval covers the specified merchant, items, amount, currency and terms; it is not standing authority for later spending. You use your own payment account and secure checkout. We are not a bank, stored-value issuer or card issuer. Unless we are expressly identified as seller, the merchant controls fulfillment, warranties and purchase refunds. Reconcile an uncertain payment before retrying.

Legacy allowances and refunds

The shared legacy allowance and refund provisions also apply to Agentic.Pay legacy platform purchases. These cover platform allowances; merchant purchase refunds remain governed by the merchant as described above.

The JAMS arbitration provisions in Section 11 apply to Agentic.Pay, including the 30-day opt-out and mandatory consumer exceptions.

Compute and content

You control your containers, model weights, configurations and endpoints and must hold the required rights, secure credentials and provide your own application notices. You authorize storage and execution of that content for requested compute, not model training. No capacity, backup or service-level guarantee applies unless separately agreed; keep your own copy. Lawful research, evaluation and interoperability are permitted subject to security and intellectual-property law.

Billing and refunds

GPU compute is charged per second at the published tier. Running or scheduled resources can accrue charges; scale-to-zero follows product controls. Stop or delete resources you no longer need. Top-ups are one-time prepaid purchases, with no automatic top-up or subscription. Paid balance does not expire, is not money held in a bank, earns no interest and is not transferable between products. Rate changes apply to future use and do not reduce existing balance.

Request a refund of unused paid balance within 14 days of purchase. A completely unused purchase is fully refundable, including its checkout fee. Consumed amounts and promotional credit are not refundable except for billing corrections, service failures or mandatory law. Paid balance remains usable after the refund window. We correct missing credit, duplicate charges and metering errors; do not purchase again merely because confirmation is delayed.

Provide the account email, receipt/reference, purchase date and reason without credentials. Approved refunds are submitted to the original payment method within five business days; bank settlement can take longer. Refunded amounts are deducted from balance. Account closure or discontinuation does not automatically forfeit unused paid credit, subject to charges lawfully owed and applicable remedies. Mandatory withdrawal and consumer rights remain available.

Acceptable use and disputes

Do not obtain unauthorized access, bypass safety/security restrictions, interfere with other tenants, distribute malware or use unprotected sensitive/high-risk workloads. These restrictions do not prohibit lawful, authorized research. The JAMS arbitration provisions in Section 11 apply, including the 30-day opt-out and mandatory consumer exceptions.

Agents, credentials and authorized actions

Bots.Pay runs cloud coding agents with persistent workspaces, handles and API access. Authorized agents may execute commands, install tools, read, edit or delete files, use external tools, push branches, create pull requests, send messages and deploy with granted access, without approval of every step. Hidden instructions in content can mislead agents. Review outputs before merging or releasing, constrain permissions and keep backups. Availability or permanent entitlement to a handle is not guaranteed; handles may be restricted or reassigned for lawful or security reasons.

GitHub automatic PR review is chargeable. Repository tokens are short-lived and access can be revoked in GitHub or the console. MCP bpt_ tokens are shown once, stored hashed and revocable; protect them and any Stripe MPP purchase token. You authorize actions and spending within permissions you grant. For connected messaging, obtain permission, honor opt-outs and disclose automation where required.

Credits, prices and refunds

One credit unit equals US$0.001. There is no top-up fee. Model and tool operations are billed at the applicable usage rates shown by Bots.Pay; compute uses the selected hourly rate with a minimum of 60 seconds. Warm-up can start when you type and incur compute charges even if the message is never sent. Holds settle to actual charges and unused holds are released; concurrency limits can queue work.

Packs are US$0.01 (PayPal only), $5, $10 and $25. A $1 signup allowance and first top-up match of up to $5 are discretionary, once per person, have no cash/refund value and can be removed for abuse or reversed payment. Paid credit does not expire; there is no automatic top-up or subscription, and no cross-product transfer. Price changes apply to future use.

Unused paid credit can be refunded within 14 days, including partial unused amounts after outstanding holds settle. Consumed credit—including warm-up and runs without a successful result—and promotions are non-refundable except for errors, service failures or mandatory law. Closure does not itself forfeit unused paid balance; if we discontinue the service, unused paid credit remains refundable even after 14 days. Applicable EEA/UK withdrawal rights remain available, less consumed service where law permits, using the more favorable applicable remedy.

A chargeback can freeze related credit. If the buyer wins, disputed credit is removed. If we win, restoration is available on request rather than automatic. Used disputed credit can remain restricted while the dispute is unresolved; there is no double recovery.

Content and acceptable use

You retain input rights. We assign to you any rights we have in outputs to the extent permitted by law, subject to third-party rights and non-unique outputs. Grid Heap does not train models on your content. Third-party providers may use content for improvement unless their applicable terms or settings exclude it; use the selected model’s disclosed conditions.

Do not escape containers, obtain provider keys, mine cryptocurrency, crack passwords or use unrelated compute; distribute malware, unlawful sexual content or non-consensual intimate content; manipulate repositories, PRs or stars deceptively; send spam; impersonate others; or use agents for unlawful weapons, election manipulation or prohibited high-risk harm. Good-faith security research on your own resources or with written permission is permitted if it does not degrade others and allows responsible remediation.

Disputes

Bots.Pay has no arbitration requirement. Send a written dispute notice to legal@gridheap.com and attempt informal resolution for 60 days, after which either party may proceed in courts under Section 10.2, subject to mandatory local consumer rights. This does not prevent urgent relief or timely preservation of a claim. Liability exclusions do not cover fraud, willful misconduct, death/personal injury from negligence or other non-excludable liability.

AIEvals is a free public reference site for adults, with no account, checkout, public posting or hosted evaluation/model runtime. You may read, link to and make reasonable quotations for personal or commercial research and reporting, subject to law and third-party rights. Attribute underlying figures to their publisher and preserve source links. Do not imply AIEvals performed another party’s benchmark, that a publisher endorses you, or that free access puts sources in the public domain. Lawful comparison, research and interoperability are permitted. Results, versions and methods can change; check cited sources before purchase, deployment or safety decisions. These Terms do not require arbitration; the common informal-resolution and court provisions apply.

AI Agent Pay lists shopping services and prepares requests through Enola and the execution service. A listing is not an endorsement, partnership or guarantee of stock, price or fulfillment. Approve the actual merchant, items, amount, currency, taxes, shipping and transaction terms before checkout; a budget or cart is not standing authority for future purchases. Only fees shown and agreed apply; a directory listing does not create a prepaid balance. The merchant is responsible for its transaction, refunds and consumer obligations unless we are expressly the seller. Reconcile uncertain payment before retrying. These Terms do not require arbitration. Send a written dispute notice for good-faith informal resolution; unresolved claims proceed in courts under Section 10.2, subject to mandatory rights and urgent relief.

Service and content

4dub is for adults aged 18 or older, with one account per person. It accepts narrated MP4 videos up to 2 GB and two hours in supported source languages and produces dubbed audio in a supported target language with available stock synthetic voices. It does not provide lip-sync, voice cloning or image generation/changes. Obtain necessary content rights and consent of identifiable people, and make required synthetic-media disclosures.

You retain your content rights and grant only the license needed to provide, secure and support requested dubbing. Neither Grid Heap nor its engaged providers use your content/output for model training or publish it. Do not submit sexual or intimate content, impersonate a real person without consent, harass, promote hate, commit fraud, distribute malware or abuse free-credit/account restrictions.

Prices, credit and refunds

The first dub costs US$3.00 per minute; a rerender costs US$0.60 per minute. Charges use the full video length rounded up to the next 0.1 minute, with the amount shown before confirmation. Line previews and rewrites are free subject to fair use.

Trial credit is US$12.60, once per person/email, non-transferable, with no cash or refund value. Paid packs start at US$30, are prepaid rather than subscriptions and expire after 24 months. The merchant of record identified at checkout and on the receipt handles payment, sales tax/VAT/GST and payment disputes. Unused-pack refunds are considered case by case subject to mandatory rights. Failed or timed-out jobs automatically return all held credit. Deleting your account forfeits remaining credit except where law requires otherwise.

Media retention and discontinuation

Projects and media are deleted after 12 months without sign-in, following a 30-day email warning; signing in keeps them active. Account and credit records follow separate retention rules. Keep your own backups. If we discontinue the entire service, we give 30 days’ email notice to download media and request a refund of unused paid credit. Termination for reasons unrelated to your breach includes a refund of unused paid credit. Mandatory warranties remain available; a 90-day warranty applies where required by applicable law.

Disputes

Covered disputes proceed to individual binding arbitration under AAA Consumer Arbitration Rules. First send legal@gridheap.com a written notice with your name, account email, facts, requested relief and a good-faith damages estimate; participate in a telephone/video meeting within 45 days, and allow 60 days for informal resolution. Complete the notice and applicable filing/fee requirements before demanding arbitration.

Hearings may be in your county of residence or remote. Individual small-claims actions and intellectual-property injunctions are excluded. AAA Mass Arbitration Rules apply to 25 or more qualifying similar demands. Applicable AAA rules and mandatory law allocate fees; each party bears its own attorneys’ fees unless law or a frivolous-claim rule permits otherwise. Arbitration documents are confidential except as needed for law, advice or enforcement.

Arbitrable claims waive jury trial and proceed individually, with no class or representative proceeding. A court decides class-waiver enforceability, fees, applicable agreement/version and preconditions. An unenforceable claim proceeds in court with other enforceable individual arbitration continuing separately. Delaware courts apply subject to mandatory local rights. You may opt out within 30 days of first acceptance by emailing legal@gridheap.com your name, account email and a clear opt-out statement; effective earlier opt-outs remain effective.

Routes and customer agreements

Use only workspaces, credentials, models, data and provider access that your organization is authorized to use. Do not bypass provider safety controls, billing limits or an approved Runtime Route policy, or use a custom runtime as an unrestricted authenticated proxy. Keep secrets and customer payloads out of support and metadata-only evidence channels.

An authorized external trial is governed by its signed order or approved channel agreement. These provisions do not announce general availability of self-service or Marketplace purchasing. A signed order or private offer controls negotiated quantities and commercial terms; applicable channel transaction terms control the purchase through that channel. Model and cloud requirements apply to the route and edition selected.

Saved knowledge, sharing and source access

You retain your submitted content and instructions. The limited service license permits fetching, conversion, extraction, analysis, summarization, translation, indexing and display needed to provide, secure, maintain and improve the requested service. It ends on deletion, subject to technical deletion time, backups, legal holds and the retention described in the Privacy Policy. You are responsible for source rights, configured Watches and Recipes, recipients and Agent permissions. Do not bypass authentication, paywalls, robots restrictions, access controls or provider rate limits. Extracted text, Watch findings and AI output may be inaccurate, incomplete or delayed; review them before consequential use.

New Saved Items are private by default. A readable Space alias or public Profile does not publish your Library. Sharing uses a separate, revocable Share Grant; its optional password is an access control, not end-to-end encryption. Revocation cannot recall copies already received. Legacy global short links retain their documented public behavior. Review and revoke Agent scopes; source material and model output may contain malicious instructions.

Subscriptions and closure

Pro subscriptions are billed in advance monthly or annually and renew automatically until canceled. Checkout identifies the price, tax and payment terms. Stripe processes payment-card details. We give at least 30 days’ notice by email before a renewal at an increased price. Cancellation stops future renewals and preserves paid access through the paid period; partial periods and unused allowances are non-refundable except as required by law. Failed payment may suspend paid features.

Moving to the free plan does not delete saved content: existing Items remain readable and existing sharing links work, while actions above the free allowance are refused. Account closure immediately blocks further Library use and then deletes distributed records in the background, ends the subscription and deletes the sign-in account.

Copyright and disputes

The common copyright-notice procedure applies. Identify the exact nnu.us URL, Space address, Share URL, legacy slug or Item when known. Notices and Counter-notices may be forwarded, including contact information, to the affected party or relevant provider. Removing a retained Artifact or link does not remove the original third-party source. We may restrict sharing, Watches or repeat-infringer accounts and accommodate standard technical measures required by law. The applicable statutory designated-agent directory entry controls any statutory agent designation; the common legal contact is our public copyright contact.

Section 11’s JAMS arbitration provisions apply. If 100 or more substantially similar demands are filed within 30 days by the same firm or coordinated group, they are administered in batches of 100 with one arbitrator and one set of fees per batch, subject to mandatory law. An opt-out notice within 30 days includes your name, address and a clear opt-out statement; an account email helps locate the agreement but is not an additional prerequisite for nnu.us.

Connected hosts and actions

Use only infrastructure, accounts, repositories, data, credentials and provider access you are authorized to control. You retain your files, code, prompts, datasets, logs, secrets and model artifacts; the limited service license permits handling them to provide, secure, maintain, support and improve the requested service. TrainShell does not intentionally use this content to train its own foundation models.

Review commands and agent actions: a workflow can execute code, delete or modify files, provision resources, use paid compute or send data to a connected service. Provider charges and terms can be separate. Do not resell a managed service or share access commercially without written approval. Checkout or a signed order identifies any subscription, prepaid or usage charges and applicable refund commitments.

Liability and disputes

TrainShell’s aggregate liability cap is the greater of US$100 and fees paid during the preceding 12 months, replacing the common cap, subject to non-excludable liability. After 30 days of good-faith informal resolution, covered disputes proceed individually before one arbitrator in Wilmington, Delaware, in English under AAA Commercial Rules or Consumer Rules where applicable. Small-claims proceedings and eligible urgent intellectual-property, confidentiality or security relief are excepted. The arbitrator decides formation, applicability and other arbitrability questions except that a court decides class-waiver enforceability; an unenforceable class claim is severed to court while other claims remain in arbitration.

You may opt out within 30 days of first accepting the arbitration agreement or a material update to it by emailing legal@gridheap.com with subject “Arbitration Opt-Out”, your full name, account email and a clear statement. A separate jury-trial waiver survives an arbitration opt-out to the extent lawful; mandatory rights remain. Non-arbitrated disputes belong in the state or federal courts in New Castle County, Delaware, subject to mandatory law.

Use heap.page for lawful personal or internal business access. Do not commercially resell Premium access, systematically mirror or republish protected service content, or extract it to build a competing service without authorization, except as applicable law permits. Keep account and Agent credentials secure and revocable. News, alerts, rumors and source interpretations may be incomplete or inaccurate and are not professional advice.

Premium subscriptions renew monthly or annually at the accepted checkout price until canceled. Cancellation takes effect at the end of the paid period. Payments are non-refundable except as required by law or the accepted checkout terms; duplicate or incorrect charges can be reviewed. Stripe processes card details. Section 11’s JAMS arbitration provisions apply, including the opt-out and mandatory exceptions. Substantially similar demands filed by the same firm or coordinated group, numbering at least 100 within 30 days, use batches of 100 with one arbitrator and one set of fees per batch, subject to mandatory law.

Career listings and résumé assistance

Career listings and descriptions may come from employer or third-party sources and may be incomplete, delayed, changed or closed. Check the declared application destination for current requirements. A general company careers link is a recruiting entrance and does not confirm that the listed vacancy is available there. Application buttons open the employer or application-service destination; Outseek does not submit an application or résumé on your behalf, make hiring decisions, or guarantee an interview or offer. The destination’s own terms apply to the application you submit there.

Résumé matching provides evidence and suggestions, not a hiring probability or a decision about your suitability. AI matching and polishing can be inaccurate or change the meaning of your text. Review suggestions against your actual experience and do not add unsupported qualifications or achievements. A polishing result is a preview: applying it changes the current draft, and cloud saving is a separate action. You retain your rights in your résumé; the common content provisions permit only the processing needed for the requested service, subject to the Privacy Policy. Signed-in résumé saving and deletion are private account features as described there.

The following software-directory, promotion and payment provisions concern the former software service and any continuing rights or obligations; these features are no longer offered.

Directory, ownership and paid placement

Public-source evidence, product pages, needs, translations and matches are informational and may be incomplete, delayed or inaccurate. A score, listing or match is not an endorsement. DNS verification establishes domain control at the time checked, not trademark ownership or product quality. You retain submitted content rights and grant the limited hosting, formatting, translation, display, moderation and retention rights necessary to operate the requested feature. Do not bypass access, ownership, consent, payment, source or rate-limit controls or manipulate evidence, Natural Heat or measurement.

Where offered, a featured product listing costs US$99 for 30 consecutive days after Stripe verification and activation. An enabled product campaign costs US$49 for eligible users subscribed to offers for that product when payment is confirmed; price does not vary with recipient count. Checkout supplies currency, tax and accepted order terms. Sponsored placement is labeled and appears before organic matches in its eligible listing area. Payment does not change Natural Heat, natural scores or organic match order; paid-promotion observations are excluded from the natural trend calculation.

You must be authorized for the product, comply with ownership/risk checks and supply lawful, accurate, supported claims and offer terms. We may reject, pause or remove a violating placement. Campaign recipients must remain subscribed and eligible at sending time. Purchasing a campaign does not disclose member emails, identities or recipient lists to a merchant. No audience, inbox placement, delivery, traffic, click, conversion or revenue outcome is guaranteed.

Payments and disputes

Fees are final after verified payment and activation or commencement, except as law requires or agreed in writing. We investigate duplicate charges, an incorrect verified amount or failure by Outseek to activate or begin the purchased service. Lower performance, voluntary cancellation, unused time, changed rankings, recipient unsubscribes, filtering, unavailable destinations or removal for your breach do not alone create a refund entitlement. Stripe and your bank determine settlement of an approved refund. A refund does not automatically extend or restore a placement; a full refund, chargeback or reversal may revoke it.

For payment review, provide the checkout email, order/campaign or Stripe session reference, date, amount and issue through product support, without credentials or full card details. Section 11’s JAMS arbitration provisions apply. At least 100 substantially similar demands within 30 days by the same firm or coordinated group use batches of 100, one arbitrator and one set of fees per batch, subject to mandatory law.

Prepaid API credit and keys

Tokens.Pay issues prepaid credit and keys for the model catalogue through internal AI Runtime. Protect keys and machine-payment tokens, which authorize operations within their granted scope until revoked or expired. A new secret is shown once and cannot be recovered. You may build applications for end users within provider requirements; do not resell raw keys or a standalone API gateway without authorization.

Top-ups are US$5–US$500 in US$5 steps. A 10% service fee is added: a US$50 top-up costs US$55 and grants US$50 of usable credit. The fee is not credit; usage consumes credit at the published catalogue rate without another usage fee. Paid credit has no expiry, earns no interest and is not money, a deposit or transferable cross-product value. There is no subscription or automatic top-up; each purchase requires approval. Discretionary promotional credit is non-refundable and can be restricted or removed for abuse or payment reversal.

Refunds and closure

Within 14 days of payment, unused paid credit is refundable with its corresponding service fee. If all credit is unused, this includes the full 10% fee; after partial use, the refund includes unused paid credit and the proportional fee. Promotional credit is excluded. Billing errors and service failures may be corrected outside that window. Closing an account does not automatically forfeit unused paid credit; discontinuation or suspension unrelated to your breach can require refunding the unused paid portion even after 14 days.

We aim to submit approved refunds to the original payment method within five business days; bank settlement is outside our control. Disputed credit may be suspended. A buyer-win chargeback removes it; a company-win can restore credit on request rather than automatically. There is no double recovery. Material changes require applicable advance notice, do not retroactively remove accrued credit rights or govern an already notified dispute, and rejection of a material change can permit refund of unused paid credit.

To request a Tokens.Pay refund, contact support@gridheap.com with your account email, payment reference and purchase date. Do not send payment credentials or API key secrets.

Content and disputes

You retain Input rights. To the extent permitted, we assign any rights we hold in Output to you; independent third-party rights remain. The limited service license supports requested processing. Grid Heap and internal AI Runtime do not train models on request content; the selected external provider’s terms and settings govern its own processing.

Section 11’s JAMS individual arbitration terms apply, with no batching requirement for Tokens.Pay. Different people’s claims cannot be consolidated without everyone’s consent. Consumer fee standards and mandatory rights apply. A court decides class-waiver, fee, pre-arbitration-condition and agreement-version issues. An unenforceable class restriction is severed to court while enforceable individual claims remain in arbitration. The 30-day opt-out and small-claims/intellectual-property exceptions remain available.

Embedding API and document retrieval

Access keys are scoped to the workspace and prepaid credit issued. Rates are stated per million NFC-normalized UTF-8 input bytes, separate from provider token pricing; only new, uncached inputs are billed. Credit is reserved before provider dispatch. Uncertain outcomes are held for reconciliation and are not automatically retried. No automatic renewal or top-up is enabled. Manual invoice funding is available; a listed or implemented checkout does not establish that self-service payments are enabled. Refunds of unused credit are assessed against completed usage, payment fees, the accepted order and mandatory rights.

You must have authority to submit and index the source material. Model licenses and provider requirements apply to the selected model. Vector similarity does not prove identity, truth, lawfulness or suitability. Lawful evaluation, interoperability work and research are permitted even when comparing products, overriding a broader common restriction to the extent necessary for those uses. These Terms do not create a DPA or regulated-data compliance commitment; a separately executed agreement controls its scope.

Embeddings’ aggregate liability cap is the greater of US$100 and fees paid in the preceding 12 months, subject to mandatory liability and remedies. There is no arbitration requirement for Embeddings. Send a written dispute notice through the common legal contact and attempt good-faith resolution; unresolved disputes may proceed in the competent courts in Delaware, subject to mandatory consumer rights and urgent relief.

Markov Now presents informational probabilities and public event evidence from third-party prediction markets. It does not accept wagers, place trades or operate a betting service. Probabilities are estimates and may be delayed, incomplete or inaccurate; check the original source, event definition and resolution rules. Content is not financial, investment or legal advice or a recommendation to buy, sell or wager. Alerts are not a time-critical delivery service and may fail or arrive late. Use only addresses you are authorized to enroll.

Each organization has its own town. Connect only devices, projects, accounts and agent runtimes you are authorized to use. Organization permissions govern shared projects and conversations. A permitted task can run on a connected device, read or change project files, execute tools and incur charges under the connected runtime or provider agreement. Review capabilities and task instructions before enabling control. Revoking or stopping a connection does not recall completed actions or content already received by authorized teammates.